Value Discovery
Identify symptoms and their root causes and link them to measurable business outcomes that can be managed throughout the solution lifecycle.
No matter what stage of your billing journey you’re in, RESPEC offers solutions to meet you where you are and move you forward. We divide your journey into four sequential Value Stages—Value Discovery, Value Design, Value Realization, and Value Growth—and can help you from start to finish or at pinpointed steps along the way. We’ve designed a variety of offers to help you move through these stages and can tailor specific components of each to your unique needs.
Take a moment to explore the problems we help our clients navigate and solve.
RESPEC's value discovery program offers:
Problem Identification
Identify the problem landscape, evaluate the current state, work through the root cause, and understand the macro environment of your business.
Uncovering Value
Define business outcomes, uncover current solution impacts, identify the feasible future state, and make a digital transformation plan to get there.
When looking at tech-buying decisions with high regret, Gartner reported that 94% of those claimed conflicting objectives as one of the main causes of their regret.
Conflicting objectives are the clearest precursor to regret.
The heart of regret is solving the wrong problem.
You can meet 100% of the technical requirements and still not realize the anticipated value. Companies across all industries struggle to successfully implement purchased software, which results in unrealized value, frustration, and regret.
RESPEC helps avoid tech project regret by aligning stakeholders on the business outcomes, using a proven framework to ensure our clients are solving the right problem and the whole problem set.
Factors that contribute to conflicting Objectives:
Changing Personnel
- Buying Team
- Project Team
- Users
- Owners
High Visibility
Executive involvement and large budgets can lead to high levels of scrutiny.
Always On
Business functions can't stop to put a new function into place.
Interrelated Tech Stacks
Enterprise technology doesn’t exist in a vacuum.
Evolving Business
Today's solution needs to be agile to support tomorrow’s business goals.
Symptom-Oriented Focus
The full problem landscape isn’t fully known.
Evolving Technical Requirements
The ecosystem changes over time.
Changing Priorities
Priorities often compete for attention and resources.
Siloed Organizations
A single "champion" shouldn't manage requirements and decisions across a large organization.
VAlue Management: The solution to tech project regret
Focusing on business value outcomes helps ensure that teams are aligned and the real problems are understood—and solved.