Value Realization

Align on the correct metrics to demonstrate progress toward the expected set of outcomes in a way that can be monitored and adjusted in an iterative fashion, ensuring the value of your investment is maintained.

No matter what stage of your billing journey you're in, RESPEC offers solutions to meet you where you are and move you forward. We divide your journey into four sequential Value Stages—Value Discovery, Value Design, Value Realization, and Value Growth—and can help you from start to finish or at pinpointed steps along the way. We've designed a variety of offers to help you move through these stages and can tailor specific components of each to your unique needs.

RESPEC's value Realization program offers:

Expert Resources

Help operate, run, and monitor the solution by augmenting your team with RESPEC's expert resources to fill temporary or long-term resource gaps.

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Maintain

Maintain, run, and monitor the solution, including upgrades, integrations, routine maintenance, bill cycles, and training and documentation.

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Measure & Optimize

Ensure operational metrics are connected with business goals to measure the success of the solution against pre-established business goals while identifying areas for improvement.

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When looking at tech-buying decisions with high regret, Gartner reported that 94% of those claimed conflicting objectives as one of the main causes of their regret.

Conflicting objectives are the clearest precursor to regret.

The heart of regret is solving the wrong problem.

You can meet 100% of the technical requirements and still not realize the anticipated value. Companies across all industries struggle to successfully implement purchased software, which results in unrealized value, frustration, and regret.

RESPEC helps avoid tech project regret by aligning stakeholders on the business outcomes, using a proven framework to ensure our clients are solving the right problem and the whole problem set.

Factors that contribute to conflicting Objectives:

Changing Personnel

  • Buying Team
  • Project Team
  • Users
  • Owners

High Visibility

Executive involvement and large budgets can lead to high levels of scrutiny.

Always On

Business functions can't stop to put a new function into place.

Interrelated Tech Stacks

Enterprise technology doesn’t exist in a vacuum.

Evolving Business

Today's solution needs to be agile to support tomorrow’s business goals.

Symptom-Oriented Focus

The full problem landscape isn’t fully known.

Evolving Technical Requirements

The ecosystem changes over time.

Changing Priorities

Priorities often compete for attention and resources.

Siloed Organizations

A single "champion" shouldn't manage requirements and decisions across a large organization.

VAlue Management: The solution to tech project regret

Focusing on business value outcomes helps ensure that teams are aligned and the real problems are understood—and solved.