Value Design
Build & Test
Complete the system's configuration and complete the build-out while systematically testing it to validate that requirements are met.
Configuration Build-Out
Complete the necessary system configurations based on the Solution Design and Requirements Documents.
Deliverable
Configured Systems
Ideal Format & Timing
- Varied based on needs
Key Activities
- Complete the work in the system to configure settings, objects, workflows, fields, calculations, and templates.
Benefits
- Translates the Solution Design Document into a usable system.
Custom Development
Complete any necessary custom development needs, such as integration work or data manipulation and clean-up.
Deliverable
Completed Custom Development Deliverables
Ideal Format & Timing
- Varied based on needs
Key Activities
- Define the requirements and scope of the project.
- Design the solution and build the software.
- Test and iterate based on feedback.
- Deploy, document, and train on the new software.
- Provide ongoing maintenance or help transition those responsibilities to another group within the business.
Benefits
- Allows skilled professionals to design pieces of the solution to specific needs, without using and allocating the internal business resources.
- Does not require adhering to internal development planning cycles, timelines, or availability.
- Provides ongoing support and maintenance of the software following build-out to maintain over time.
Unit Testing
Complete testing on in-system configurations, integrations with external connections, and workflows.
Deliverable
Completed Unit Testing
Ideal Format & Timing
- Varied based on needs
Key Activities
- Complete testing of pieces of the solution from the configuration build-out.
- Identify and make corrections to setups and settings.
Benefits
- Allows for smoother UAT and end-to-end testing performed by the customer.
User Acceptance Testing
Support and guide the customer through final UAT, including end-to-end testing of all systems and data.
Deliverable
Signed-off UAT
Ideal Format & Timing
- 2-4 weeks
Key Activities
- Support the customer through use case testing.
- Identify and correct points within the solution that need adjustments.
- Help train and familiarize the customer with the system.
Benefits
- Offers system experts who provide support throughout UAT.
- Provides context, exposure, and guidance from the team that designed the solution to the new users.