Value Growth
Roadmap Planning
Build a long-term strategy to support business growth goals and stay ahead in order-to-cash (O2C) ecosystem changes.
Future Framing
Review a company-level roadmap and break it down into actionable components to orchestrate across the billing system and supporting processes required to facilitate O2C ecosystem changes.
Deliverable
Value Roadmap Document
Ideal Format & Timing
- 1-2 weeks
Key Activities
- Review the company-level objectives, goals, and roadmap and identify any required changes needed to the billing system.
- Build a plan of key activities and actions to accomplish identified objectives.
Benefits
- Identifies the scope and changes needed within the billing system to facilitate business outcomes.
- Provides a working document to facilitate action, communication, and progress measurement.
Value Roadmap of O2C
Expert resources co-create a digital transformation and change management strategy around the evolving business's O2C ecosystem.
Deliverable
Findings & Recommendation Document
Ideal Format & Timing
- 3-4 weeks
Key Activities
- Help the stakeholders understand the business's current state O2C processes and what a future state looks like when following best practices.
- Identify existing friction points, risks, and bottlenecks inhibiting long-term growth within the business's O2C ecosystem.
- Write recommendations for processes, systems, and knowledge needed for long-term success.
Benefits
- A team of third-party experts evaluates the current state of the business's O2C processes and diagnoses pain points and long-term needs.
- Provides recommendations based on best practices for the entire ecosystem—not just technology.
Value Check-in
Establish a regular cadence (or one-time follow-up) to check in on emerging pain points for stakeholders and define actionable ways to realize more value from the solution.
Deliverable
Value Check-in Document
Ideal Format & Timing
- 1 week
Key Activities
- Collaborate with stakeholders to Identify the main challenges and pain points with the solution.
- Utilize stakeholder feedback to establish priorities and timeframes for addressing identified pain points.
- Develop a tangible action-item plan to achieve those deliverables.
Benefits
- Experienced third-party facilitates discussion among stakeholders to define and align on next steps to derive more value from the solution.
- A tangible action plan can be measured and tracked toward progress.