Value Realization
Expert Resources
Help operate, run, and monitor the solution by augmenting your team with RESPEC's expert resources to fill temporary or long-term resource gaps.
LEgacy Solution System & Processes
Provide staffing resources to perform desired tasks related to running and operating a legacy solution. These resources help in times of transition between systems or for longer term support.
Deliverable
Staff Augmentation Agreement
Ideal Format & Timing
- Varied based on needs
Key Activities
- Provide support to the business, such as monitoring systems, performing day-to-day billing tasks, completing reports, troubleshooting systems, and working on projects.
- Tasks can be performed to run parallel systems, maintain legacy systems during the phased implementation of new ones, or fill in resourcing gaps in business-as-usual functions.
Benefits
- Provides short-term or long-term resources to help maintain a legacy solution.
- Allows internal employees to focus on learning new systems and processes during multi-phased implementations.
- Uses resources that are specialized in order-to-cash (O2C) processes with technical and financial knowledge.
New Solution System & Processes
Provide staffing resources to perform desired tasks related to running and operating a new solution. These resources help in times of transition between systems or for longer term support.
Deliverable
Staff Augmentation Agreement
Ideal Format & Timing
- Varied based on needs
Key Activities
- Provide support to the business, such as monitoring systems, performing day-to-day billing tasks, completing reports, troubleshooting systems, and working on projects.
- Tasks can be performed to run parallel systems, maintain the new system during the phased implementation, or fill in resourcing gaps in business-as-usual functions.
Benefits
- Provides short-term or long-term resources to help maintain a new solution.
- Allows internal employees to remain focused on the legacy system and processes during multi-phased implementations with training on the new solution provided later.
- Uses resources that are specialized in )2C processes with technical and financial knowledge.
Data Management Solution
Provide staffing resources focused on managing data between hot and cold storage, archiving and managing storage limits within systems, and addressing data migration needs.
Deliverable
Staff Augmentation Agreement
Ideal Format & Timing
- Varied based on needs
Key Activities
- Monitor data and data limits in systems by moving between hot and cold data storage solutions.
- Maintain data archiving policies required by the business.
- Update and refresh datasets between different platform instances, such as sandbox and production environments.
Benefits
- Prevents reaching volume limits and/or caps with proactive data management.
- Ensures compliance with data policies and procedures.
Audit Resource Solution
Provide staffing resources to support audit requests, testing, and control planning; help facilitate separation of duties for small teams; and support release management controls.
Deliverable
Staff Augmentation Agreement
Ideal Format & Timing
- Varied based on needs
Key Activities
- Provide assistance in pulling samples, gathering documentation, and organizing communication for audits.
- Complete internal audit tasks and procedures, including testing, pulling samples, evaluating root causes, and managing project tasks.
- Act as another party to ensure proper separation of duties and preparer/reviewer tasks, particularly in small team environments.
Benefits
- Avoids additional internal head count to maintain audit compliance.
- Uses third-party resources that can scale up or down according to audit needs throughout the course of the year.
- Uses resources that have billing and finance knowledge to support audit needs.